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" Recently installed this ice maker after having short and unsatisfactory reliability with Kitchen Aid, Whirlpool, and other manufacturer's ice maker. My last, a Kitchen Aid, lasted 15 months. I opted for a commercial unit, hoping for better reliability. So far, of course, it has no history, so its reliability is unknown. However, it is substantially superior to our earlier units; better materials, quieter, faster production, and it includes a pump, an expensive option for our other units. (We used a floor drain, which was messy at times.) I like the performance very much; the quality of the ice itself is unrivaled. My only improvement, and this really should have been included, is the addition of an interior light. Small LEDs would be an easy addition. "

— William Jordan