Manitowoc Ice Machine SM50A

MOST RECENT

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Warren Peck
09/10/2012

The Good: When it makes ice and doesn't leak, the ice is great. Convenient to have at hand in the kitchen.

The Bad: Oh my...where do I even start? I guess at delivery. The first machine had a crushed in top. Had to wait two weeks to get a second one. On start up it was DOA. Two weeks to get a service tech who found a not hooked up wiring harness. Since then, I've had water leaks out the wazoo, bought a new $225 water pump (after 3 1/2 years), it regularly fails to enter the "harvest" cycle (must be turned off to make it start making ice and then for only a few cycles). Did I mention the $50 cost of the water filters? If you value quiet in the kitchen, buy something else. It is loud. No other way to describe it. The promise of 53 lbs of ice a day is a pipe dream. 10 - 12 lbs is more like it. Mine is installed in near ideal conditions with cold water being supplied. I am VERY disappointed with this near 2000 dollar purchase. It certainly hasn't performed to up to the quality of the Manitowoc name. Oh and I live within 15 miles of the Manitowoc plant. Think I can get some help with this? Nooooooo....

Comments: DON'T BUY THIS MACHINE. TRUST ME.

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Gary Davis, Florida
08/02/2012

The Good: We use an awful lot of ice and this puppy keeps up with us. It does have a constant hum but you don't relly notice it unless you are trying to. It makes ice so fast that it shuts off so no noise at all duiring that period and if it bothers you, you can put it on delay mode.

The Bad: Machine is great. Instructions say to sanitize as part of startup and specifies the sanitizer, of which of course you don't have. Would be nice if they included a small bottle so you could sanitize once until you got more. Also requires a 1/4" compression coupling for water supply. Not included either so you have to run to the hardware store. Just more of an inconvenience than anything

Comments: If you install a drain pump, the instructions say to connect wires 41 and 42 together (but they are not identified on the drawing) in addition to pluging into the wiring haarness. For no apparent reason, there are two yellow wires coming out of the pump. These are wires 41 and 42. They could have just connected them at the factory and left inside the cover. Makes you scratch your head.